At REI Super, we know that making an insurance claim can be stressful. That’s why we have a dedicated claims manager who will provide the assistance and support you need to navigate the claims process.
To make an insurance claim, call 1300 13 44 33, and our helpline consultants will ask a few questions to get your claim started.
We pride ourselves on our personalised, in-house approach to processing insurance claims. Here’s a brief overview of our process:
- Initial Contact: Start your claim by calling our helpline at 1300 13 44 33 to provide your details. Then, you’ll be assigned a dedicated claims manager who will guide you through the process.
- Documentation: Your dedicated claims manager will provide you with all the necessary forms to complete your claim.
- Assessment: Our in-house team reviews your claim, keeping you regularly updated about your claim status every 20 business days.
- Decision and Payment: Once assessed, we inform you of the outcome, with flexible payment options available to suit your needs.
You can find out more about the insurance claims process by downloading our factsheets below: